Lender and insurer reviews
Floor-plan lenders and cyber insurers ask for MFA evidence, training logs and an incident response plan before they bind or buy paper. We assemble the package.
Training & audit support
Training that survives your turnover.
- Sales consultant turnover runs above 60 percent a year in this industry. A compliance program that depends on remembering last January's seminar is already broken.
- DealSafe trains every hire automatically and logs every completion.
- Your audit evidence stays current without a spreadsheet.
Four parts
Four corners of compliance
A binder is a snapshot. The rule asks for a program that runs.
New hire today, trained today, logged today.
- Auto-assigned. Add a hire to DealSafe and the right courses assign themselves by role. Sales, F&I, BDC, office, management. No manager has to remember.
- Short and dealership-real. Video lessons measured in minutes, written for the sales floor and the F&I office. Red flags on a deal. Data handling at the desk. No generic corporate slideshows.
- Logged forever. Every completion, quiz score, and policy acknowledgment is time-stamped and stored. Annual refreshers assign themselves. The log is the proof.
You cannot out-train 66 percent turnover with a binder.
The NADA Dealership Workforce Study put sales consultant turnover at 66 percent in 2024, and roughly four in ten new sales hires are gone within 90 days. Every departure takes the training with it. Every new hire is an untrained person with DMS access and customers in the box.
The FTC does not grade on effort. The Safeguards Rule requires security awareness training for all staff, refreshed as threats change. The Red Flags Rule expects staff who can recognize and respond to identity red flags. "We did a session once" is not a program. A logged completion for every current employee is.
Produce your Book of Evidence in 48 hours.
When an examiner, a lender, an insurer or a buyer's diligence team asks for your compliance program, they are asking you to prove it. DealSafe keeps the book current as a byproduct of running the program: your written security program, signed policies, the current risk assessment, training logs, identity verification records, vendor contracts and reviews, testing results, and the annual board report. Every buyer consent is captured separately and time-stamped. Ask on a Tuesday. Hand it over by Thursday.
When someone asks questions, you do not answer alone.
Audit support is part of the subscription, not a billable surprise. Three situations we stand behind you on:
Regulatory inquiries
If the FTC or a state AG comes asking, we help you produce the complete, organized record fast, and we tell you plainly when it is time to call your attorney.
Buy-sell diligence
Compliance gaps surface in diligence and become purchase-price chips. A current Book of Evidence protects your number on both sides of the table.
Role-based, not one-size-fits-all.
| Role | Core training |
|---|---|
| Sales consultants | Red flags on the lot and at the desk, customer data handling, deal jacket hygiene |
| F&I managers | Identity verification workflow, Red Flags response, document handling, adverse action awareness |
| BDC and internet | Lead data handling, remote buyer verification, phishing awareness |
| Office and controller | Access reviews, vendor oversight records, breach reporting basics |
| Qualified Individual and management | Full Safeguards curriculum, incident response drills, board reporting |
See the Safeguards Rule program · See Red Flags & ID verification · See Secure Customer Intake
Related reading: The FTC Safeguards Rule checklist · The Red Flags Rule for auto dealers · Enforcement Watch · All guides and news
The leaky bucket, in numbers.
66%
Sales consultant turnover in 2024, higher in non-luxury stores. (NADA Dealership Workforce Study)
4 in 10
New sales hires gone within 90 days. Every departure takes the training with it.
48 hrs
To hand over your Book of Evidence when a lender, insurer, examiner, or buyer asks for it.
How long does each course take?
Minutes, not afternoons. Courses are built for a showroom schedule. A new hire can finish core training in their first week without leaving the floor for a day.
Does training count for the Safeguards Rule's requirement?
Yes. Security awareness training for all staff is a named requirement. Completion logs, dates, and content records are exactly what examiners ask for, and exactly what DealSafe stores.
What if someone fails or never finishes?
Managers see incomplete and overdue training on one screen. The program escalates reminders automatically. Unfinished training shows up in your evidence file as a gap to close, not a surprise to find in an audit.
Do you train on the Red Flags Rule specifically?
Yes. Staff learn what the red flags are, how the verification workflow fires, and what to do when a check fails. The training and the detection system teach the same playbook.
We have a compliance consultant we like. Does DealSafe replace them?
Not necessarily. DealSafe runs the daily program and keeps the evidence current. If your consultant does periodic reviews, we hand them clean files and save you the hourly archaeology. Many stores find they need fewer consulting days once the program runs itself.
Prove the program. Not just the effort.
Already decided? Start your order.